The Work Number logo

The Work Number is a service of Equifax that provides employees with an automated process to handle employment and income verifications. Employees can have their employment and income verified within a matter of minutes. This fast, secure service is used for mortgage applications, reference checks, loan applications, apartment leases, government aid and most other applications that require proof of employment.

The service is quick, convenient and best of all, it's easy.

To use the service, a Salary Key has to be created and provided to the verifier. 

How do you create a Salary Key for your verifier?

Need assistance using The Work Number service?

The Work Number Client Service Center
  • 1-800-996-7566 (Voice)
  • 1-800-424-0253 (TTY—Deaf)
  • Monday–Friday, 7 a.m.–8 p.m. (CST)

Public Service Loan Forgiveness

Note: Information on the Work Number, above, does not apply to this section

Public Service Loan Forgiveness (PSLF) is a federal program administered by the U.S. Department of Education that forgives a borrower’s remaining federal student loan debt after a total of 10 years of working in public service. 

Public service includes work for a local, state, tribal, or federal government or nonprofit organization. You must work 30 hours per week or more in qualifying public service to qualify. Employment at Temple University is a qualifying employer for PSLF.  

To read more information about the requirements of PSLF and how to apply, click here.  

To count your employment at Temple University toward PSLF, you must certify your employment with a federal form. Using the U.S. Department of Education’s PSLF Help Tool is recommended because you can send your PSLF directly to Temple University for a digital signature. Our employer email address is:

Borrowers will enter their Employer Identification Number(s) of their qualifying employer(s). Temple University’s Employer Identification Number is 231365971

Borrowers must also enter the correct dates of employment. If you are unsure of your start or end dates, email

If unable to submit the completed form from the U.S. Department of Education’s website using DocuSign, current and former employees also have the option of sending the completed form manually using TUSafeSend to TUSafeSend protects your personal information, like your Social Security Number. You will need your TUID and password to log in to TUSafeSend. If you do not have access to TUSafeSend or email, you may send it via fax to 215-926-2261 (7-2261).

Please email with any questions about the above steps.

Multi-Factor Authentication

For security purposes, particular TUportal HR information and functions (including employment verifications) require current employees to set up multi-factor authentication with a designated phone number. See instructions on completing the process.

Contact Us

If you require additional assistance with the employment and income verification process, call 215-926-2244 or email